The Contracts Map on the Location Details page provides an overview of all contracts linked to a specific location.
This component is located at:
Locations → select a location → Details tab
This component is important for operational management, contract monitoring and checking delivery coverage per location.
Overview – What does this map show?
The Contracts Map shows all contracts that include this location. A contract can include multiple locations, but only contracts that explicitly include this location are displayed here.
The information is displayed in table form and includes:
contract details
customer information
products and services
supply period for this location
contract status from the location perspective
The visibility of the data depends on user rights.
Layout
General table structure
Each row in the table represents one contract associated with the location.
Columns
Contract
Contract number
Clickable if the user has rights to view contracts
Customer
Customer number and customer name
Clickable if the user has rights to view customers
Product
Product name if exactly one product is linked
“-” if no products are linked
Services
Icons showing the utility service types provided to this location through the contract
Multiple icons possible per contract
Supply period
Date range in which services are active for this location under this contract
Status
Current contract status, visually indicated with a color icon
Actions
From the Contracts Map, users can:
click through to the contract details (if allowed)
click through to the customer file (if allowed)
Not possible from this screen:
create contracts
change contracts
add or remove services
Contract management is done exclusively via the contract module.
Behaviors & Logic
Selection of contracts
The system displays all contracts that include the location as a service location. Contracts that don't include the location are never displayed.
Determination of the delivery period
The supply period is determined as follows:
if services exist specifically for this location, the period of the most recent service is used
if not, the global delivery period of the contract is shown
This means that the delivery period may deviate from the general contract dates.
Status display per location
The contract status is shown from the location perspective:
If all services for this location have been terminated, the status will be shown as terminated
This also applies when the contract is still active for other locations
Display of services
The service icons show only the utility service types that are actually provided to this location under the contract.
Problem | Solution |
Product column shows “-” | There are no products linked to the contract |
Contract does not appear in the list | Check whether the location is included in the contract |
Contract missing from the list | Check permissions, location linking and soft deletes |
Contract is not clickable | Check if you have read rights to contracts |
Customer information is missing | Possible data problem, contact an administrator |
Filters show no results | Check if the correct filter is active |
The Contracts Map is visible to users with:
reading rights at locations
reading rights on contracts
Without the right to Read Contracts:
the Contracts Card is not displayed
are contract and customer links not accessible
There is no difference in functionality between the platform and the customer portal, except based on assigned rights.
Why don't I see any contracts at this location?
There are no contracts associated with this location or you do not have sufficient rights.
Why does the supply period differ from the contract dates?
The supply period is based on services that are specifically active for this location.
What does it mean if a contract is terminated here but active elsewhere?
All services for this location have been discontinued.
Why do I see multiple service icons?
The contract provides multiple utility service types to this location.
Can I create a new contract here?
No, contracts are created via the contract module.
Why is customer information missing?
This may indicate a data consistency issue. Contact your system administrator.
Contract
Legal agreement that defines terms, conditions, products, and services for one or more locations.Service location
Physical location where utility services are provided.Supply period
Period during which services are actively provided to a specific location.Contract status
Current status of a contract, such as Draft, Signed, Terminated, or Cancelled.Utility service type
Type of utility, such as electricity, gas, heating, cooling, or water.Product
Billing product or rate linked to a contract.Contract holder
Customer or party entering into the contract.Draft contract
Contract in preparation that is not yet active.Signed contract
Active and signed contract.Terminated contract
Contract that has been terminated.Blocked contract
Contract for which billing is temporarily blocked.