Skip to main content

Payments - Incoming

Updated over a week ago

The Incoming Bank Transactions page provides an overview of all bank statement files that you have uploaded manually or imported automatically. This page allows you to track, review, and process incoming payments before they are converted into payments in the system.


Overview


The overview shows a list of bank statement files. Each file represents a single bank statement and contains multiple transactions.

The following information, among other things, is shown on each bank statement:

  • Bank statement ID, clickable to open details

  • Statement period, from opening balance to closing balance

  • Status of processing

  • Number of incoming transfers

  • Number of chargebacks

  • Number of confirmations

  • IBAN of the company account on which the payments were received

  • Date and time the file was created or imported


Filters

In the middle of the page, you'll see quick filters with quantities. These allow you to quickly make a selection within the list.

  • All: Shows all imported bank statements

  • Ready to Process: Shows bank statements that have been fully validated and are ready to create payments

  • Closed: Shows bank statements where all transactions have been processed.

  • Requires attention: Shows bank statements that are not closed and older than seven days.

  • Troubleshooting: Shows bank statements with errors or validation issues

On the right side of the page you can further refine the list.

Available filters:

  • Bank account: Filter on a specific business account when using multiple IBANs

  • Period: Filter by the period of the bank statement based on opening and closing balance

All filters work together according to AND logic. You can clear filters individually using the cross next to each filter. The active quick filter is indicated visually. The numbers automatically adjust when you use additional filters.


Upload bank statement

At the top right of the page, you'll find the upload button. This allows you to manually upload a bank statement.

After uploading, the file will be automatically validated and will appear in the list with an associated status.

Important: You can only upload a bank statement (CAMT053) for a bank account that is known in the organization: Configuration/Payments/Bank accounts


Supported file formats

When uploading a bank statement, the system automatically performs checks:

  • The file must be a valid XML file

  • The file must conform to the CAMT053 structure

  • The IBAN of the account must be correct

  • The period of the statement must be present

  • There must be at least one transaction in the file

The system supports CAMT053 bank statements in the following versions:

  • CAMT053 (2002) – version 001.02

  • CAMT053 (2009) – version 001.09

  • CAMT053 (2010) – version 001.10

  • CAMT053 (2020) – version 001.11

  • CAMT053 (2021) – version 001.12

  • CAMT053 (2022/2023) – version 001.13

The system automatically recognizes which CAMT053 version is being used. You don't need to configure this yourself.


Bank statement statuses

After uploading, a bank statement goes through several statuses:

  • Created: The file has been uploaded and is ready for further processing.

  • Matching: Transactions are linked to customers and invoices

  • Ready for processing: All checks passed and payments can be created

  • Processing: The system is creating payments

  • Closed: All transactions have been processed and the statement has been finalized.

  • Troubleshooting: Errors were found that require manual action.



Why don't I see an upload button?
The upload button is only visible if you have the appropriate permissions to import bank statements. Contact your administrator if you don't see the button.

How do I know if my file is correct?
The file must be a CAMT053 file in XML format. You can usually download this from your bank's online banking platform.

Can I upload multiple files at once?
Currently, you can upload one file at a time. You can add multiple files one after the other.

What is the difference between ready for processing and requires attention?
Ready for processing means the file is completely correct. Needs attention means the file has been open for a while or may require manual review.

How long does it take to process a CAMT053?

Small files (few transactions): a few seconds

Large files (many transactions or large amounts): may take several minutes

If you feel that the processing is taking an illogically long time, you can contact support.


  • Bank statement
    A file containing transactions recorded by the bank

  • CAMT053
    Standard format for bank statements according to ISO 20022

  • IBAN
    Unique account number of a bank account

  • Chargeback
    A transaction that reverses a previous payment

  • Processing
    Creating payments based on bank transactions

Did this answer your question?