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Payments - Outgoing - Detail

Updated over a week ago

The Outgoing Bank Transactions details page displays a batch of outgoing payments you want to send to the bank. These can be payment requests or refunds. On this page, you can review the batch, view the individual transactions, and manage the bundle before exporting or sending it.


Overview

At the top you see:

  • the batch type and the identification number

  • the file name of the export file, if an export has already occurred

  • a status label that indicates which phase the batch is in

  • actions to manage the bundle, such as download, export, cancel, or delete


Summary at top

  • Created: Date and time the bundle was created

  • Account: The company account with which the bundle is processed, including account holder and IBAN

  • Balance: The total amount of the bundle. This is the sum of all transactions in the bundle and is automatically updated when you add, change, or delete transactions.

  • Collection date: The date by which the bank should process the payments. If this date can be changed, you can edit and save it here.


Transaction list

Below the summary is a list of all individual transactions in the bundle. Each row represents one payment that is part of the bundle.

In this list you will see, among other things:

  • the transaction type and the link to the related item, such as an invoice, customer, or payment plan

  • the customer's IBAN for that payment

  • the amount of the payment

  • the status of the payment, including any error messages if something is missing


Quick filters and filters

Above the list you can use quick filters to focus more quickly on a specific type of transaction, such as:

  • all transactions

  • transactions linked to invoices

  • manually added transactions

  • transactions with errors

On the right side you can further refine the list with filters such as status or type.


Frequently used actions on this page

Depending on the status of the bundle, you can perform actions such as:

  • exporting a bank file

  • downloading an export file

  • add transactions to the bundle

  • modify or delete transactions

  • adjust collection date

  • cancel or remove bundle

If a transaction has an error, you must first resolve the error before the bundle can continue. Errors can include, for example, the missing mandate in a direct debit file.



Why can't I change the collection date?
This is possible because the bundle is already being processed further or because the bundle is not in a status where adjustments are still allowed.

Why is the bundle set to problem solving?
Because one or more transactions contain missing or invalid data. Check the error messages in the transaction list and resolve them first.

What is the difference between exporting and sending?
Exporting creates a bank file that you can upload to your bank yourself. Sending automatically forwards the bundle to the bank if this is configured for your organization.

Why is the total amount incorrect?
The total amount is automatically calculated based on the transactions in the bundle. If you suspect the list isn't fully loaded, refresh the page.


  • Outgoing bank transaction
    A bundle of payments that you send to the bank

  • Bundle
    Collection of individual payments that are processed together

  • Collection date
    Date on which the bank must make the payments

  • Payment request
    Outgoing payment to collect money from customers

  • Refund
    Outgoing payment to refund money to a customer

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