Consumption shows all available consumption data for the utilities covered by the contract (electricity, gas, water, heat, etc.).
This map helps users:
to understand consumption patterns
View consumption per day, month or billing period
to detect trends
compare estimates versus actual values
gain insight into the basics of consumption billing
Consumption is displayed using graphs, totals and filters.
What you see in the Consumption map
The Consumption map shows all measured or estimated consumption data provided by meters, data platforms or providers.
Units & Measurements
Depending on the service, units may vary.
Each measurement contains:
amount (e.g. 24 kWh)
start and end time of the measurement period
meter identification (serial numbers, channels)
measurement source:
Actual: real meter reading/consumption measurement
Estimated: calculated value with missing positions
Totals & summaries
The graph shows per selected period:
Total consumption
Consumption per location (if multiple)
Consumption per service type (electricity, gas, water)
Comparison of actual vs. estimated consumption
If cost display is activated:
accuracy indicator (high/medium/low)
How consumption is used
Billing
For contracts with consumption-based billing:
the consumption within the billing period used to calculate the invoice
actual meter readings applied when available
estimated values used until real data comes in
Monitoring & history
You can:
view consumption over longer periods
compare months
identify trends (summer vs. winter, peak hours)
detect unexpectedly high/low consumption
Service limits
Some contracts include:
included consumption
graduated rates
thresholds that trigger notifications
This information is processed during invoicing.
Filter options
Period
Total – all-time summary
Billing Period – grouped by billing cycle
Month – monthly totals
Day – day view (select start and end date)
Locations
select one or more locations
combine consumption or view separately
legend shows per location
Service types
electricity
gas
water
heat
other utilities
Graphs & visualizations
Y-axis
amount of consumption in the correct unit (kWh, m³, etc.)
X-axis
date, month or billing period depending on selected view
Use of color
color per service or location
lighter colors for estimates
Day view (Area Chart)
smooth curve or line
hover shows exact value
estimated values in lighter shade
All other views (Bar Charts)
grouped bars per period
color per service or location
legend shows details
Navigation and sorting
sorting always: old → new
filters determine context
legend items can be activated/deactivated
(highlighting one series)
Totals
The legend shows:
total consumption
per service type
per location
Example:
Total:
Electricity: 1,000 kWh
Accuracy (if cost display)
High – based on real invoicing and real consumption
Middle – mix of real and estimated data
Low – mainly estimated or old rates
Problem | Solution |
No consumption visible | Service may not be active, no meter readings received or data being processed |
Partial data only | Missing days are shown as gaps; system processes the rest automatically |
Delayed updates | Waiting for new meter readings to become available (daily or weekly sync depending on provider) |
Unexpectedly high/low values | Contact provider; meter or data may be incorrect |
Overlapping or double meter readings | The system will correct this automatically → contact support if it remains visible |
Multiple meters per location | Graph combines them → you can see them separately via filters |
Problem | Solution |
“No consumption data available” | Select another period or check service status |
Graph not loading | Refresh page or try again later |
Totals appear incorrect | Check active filters (locations/services) |
Recent data is missing | Wait 24–48 hours depending on provider |
Cost display not visible | Contact account manager |
Estimates are shown | Will be automatically replaced once real data arrives |
Values seem unrealistic | Contact energy supplier or support |
How often is consumption updated?
Usually daily, depending on meter and provider.
Can I export consumption?
Depends on permissions and feature set. Ask your account manager.
Why do I see estimated consumption?
Because real meter readings have not yet been received.
What is the difference between Consumption and Cost?
Consumption = quantities (kWh, m³).
Costs = financial value based on rates.
Can I compare contracts?
Yes, when you have access to multiple contracts.
How far back can I see consumption?
From the start of the contract / first meter reading.
My consumption seems too high/low – what now?
Check filters → Still not correct? Contact your provider.
Can consumption alerts be set?
Depending on account settings; ask your account manager.
How does consumption work at multiple locations?
Each location has its own measurements; graph can merge everything together.
What happens to data when I move or change my contract?
Historical consumption remains available, new consumption goes to new contract.
Consumption – amount of utility used in a given period
Unit of Measure (UoM) – unit of consumption (kWh, m³, GJ, ...)
Meter – physical device that records consumption
Meter Serial Number – unique serial number of meter
Production Day – calendar day on which consumption was registered
Consumption Period – time period between start and end measurement
Reading – measured or calculated amount of consumption
Actual Consumption – real meter reading data
Estimated Consumption – calculated value with missing data
Data Frequency – frequency of measurements (daily, hourly, 15 min, …)
Service Location – address where the service is provided
Billing Period – billing period for which consumption is used
Consumer Group – category for estimation models (residential, commercial, ...)
External Channel Identifier – link between meter and data system