Meter data management systems

Access to meter data is crucial for billing solutions, as well as for transparent monitoring of your systems. We always recommend taking at least one reading per day, and if possible, even per hour. Zero Friction has interfaces with most metering solutions.

Metering Solution	How it communicates	External Link
Brunata WMS	An API connection to Brunata's metering platform, where we retrieve meter data at the building or project level. Meter data is exchanged on an hourly basis.	https://www.wms.nl/
Cadis	We support two formats: via the regular data logger, which emails .csv files daily. Alternatively, we use their LoRaWAN system, which also delivers data via email in a different .csv file format.	https://www.cadis.eu/en/
Elvaco	Elvaco offers a data logger for collecting measurement data, which we integrate directly. Based on the data logger's configuration, standard .csv files are delivered via email for daily data exchange. The Elvaco formats we support are 1104 and 1112.	https://www.elvaco.se/
Flamco Metering	Flamco metering provides a .csv format that is emailed to our platform daily.	https://flamcogroup.com/
Fortes	Fortes uses its own Mercurius platform to collect measurement data. We have an API connection that allows us to collect measurement data on an hourly basis.	https://fortes-es.com/
Kamstrup Ready	Within Ready, we have a Zero Friction .csv template that can be selected or configured to your needs. This .csv file can be sent daily via email.	https://www.kamstrup.com/en-en
Siemens	For Siemens, we support multiple versions: Synergir BIS Gen 1/2 and Synergir BIS Gen 3. These files are sent daily via email as a .csv file through the Siemens Synco IC platform.	Siemens
Ecompany	Ecompany is the Belgian distributor of Elvaco data loggers and Kamstrup meters (see above). They support multiple methods of communicating measurement data that we have configured in our platform.	https://www.ecompany.be/
Y-CON	Y-CON delivers .csv meter data files to our platform daily via email.	https://www.y-con.nl/
Climaways	Providing a .csv file via FTP, with the Zero Friction platform automatically collecting this file.	https://climaways.be/
Inter-On	nter-On is a Dutch company specializing in meter readings. They also offer manual meter rounds. We receive a .CSV file of their monthly meter reading rounds via email each month.	https://www.inter-on.nl/
DNWG	DNWG is a regional grid operator that also offers metering services. They provide a .csv file via email every day.	https://www.dnwg.nl/

CRM Solutions

Solutions	How it interfaces	External Link
Zendesk	Zendesk is a global SaaS customer service/contact center solution that we also use for our internal BPO services. The integration between Zero Friction and Zendesk is available in the Zendesk marketplace. To use it, the appropriate SKU must be ordered from Zero Friction.	https://www.zendesk.com/
Freshdesk	Freshdesk, part of Freshworks, is a SaaS customer service/contact center solution used by several of our customers. The integration between Zero Friction and Freshdesk is also available on the Freshdesk marketplace. To use it, the appropriate SKU must be ordered from Zero Friction.	https://freshdesk.com/
Microsoft Dynamics 365	Under construction	https://dynamics.microsoft.com/

ERP Solutions

Solutions	How it interfaces	External Link
Orders - Lord	Ordiges has a platform called Lord, specializing in ERP solutions for the social housing market in Belgium. We exchange invoice and customer information between the two platforms using specific .csv files.	https://ordiges.com/nl/

Payment solutions

Solutions	How it interfaces	External Link
Twikey	With this integration, service agents no longer need to manually collect bank statements. Zero Friction automatically matches transactions, creating a powerful and efficient process. This setup allows your customers to be directed to a specific payment page or preferred payment method, ensuring a simple and direct transaction experience.	https://www.twikey.com/nl/
Stripe	Stripe is a comprehensive online payment platform offering services such as online payments (Bancontact, iDeal), payment links, and bank integrations. By integrating Stripe with the Zero Friction invoicing platform, you can simplify payment processes for your customers and reduce the administrative burden on your team. Under construction	https://stripe.com/en-be
TKB	TKB Trust IT software is a specialized solution for payment tracking and arrears management, designed to help companies optimize their accounts receivable management. With TKB Trust IT, you can easily track outstanding invoices, automate payment reminders, and effectively manage payment arrears.	https://www.tkb.nl/
Payt	PAYT is a payment tracking software solution specifically designed to help businesses manage and automate their accounts receivable. PAYT imports outstanding invoices for easy tracking, sends automatic payment reminders, and helps improve your cash flow.	https://paytsoftware.be/

Bookkeeping

Solutions	How it interfaces	External Link
Exact Online	Zero Friction offers seamless integration with Exact Online, a comprehensive business software solution. This integration is designed to streamline your financial processes, reduce manual data entry, and improve the accuracy of your accounting data.	https://www.exact.com/benl
AFAS	Zero Friction offers seamless integration with AFAS, a comprehensive business software solution. This integration is designed to streamline your financial processes, reduce manual data entry, and improve the accuracy of your accounting data.	https://www.afas.be/software/financieel

E-invoicing

Solutions	How it interfaces	External Link
Peppol	Efficient and secure electronic invoicing is essential in today's digital business environment. The integration between Zero Friction and PEPPOL offers a streamlined solution: your e-invoices can be uploaded directly from Zero Friction to the Peppol network.	https://peppol.org/
Chorus Pro	Does your company do business with the French government? Then your invoices need to be uploaded to the Chorus Pro platform. Zero Friction offers a streamlined solution where your e-invoices are sent directly to Chorus Pro.	https://portail.chorus-pro.gouv.fr/aife_csm

API

Zero Friction also offers an API for creating new integrations that we don't offer out of the box. Thanks to our API, you can easily integrate Zero Friction with your ERP, CRM, or other systems.

Solution	How does it work?	Price?
Standard API	Access to all externally available APIs Default rate limit: 60 calls per minute.	Free Included in your Zero Friction package
Enterprise API	Access to all externally available APIs High rate limit: 600 calls per minute Suitable for larger companies that want to keep data in sync.	Price by appointment