Introduction
Three aspects are important in any set up of the solutions:
The Zero Friction application and features are configurable. Decisions are required to configure the solutions so it meets your requirements.
Data migration is the process of selecting, preparing, extracting, and transforming data and permanently transferring it from one solution to Zero Friction. Additionally the automated validation of migrated data is essential for a smooth cutover.
Zero Friction can be integrated with any external solution. Datamastership needs to be defined as well as the interfacing methods.
Goal of the phase
During this phase, we prepare and gather all of the input needed to configure and migrate the Zero Friction environment.
This includes: - Defining the configuration - Defining the data migration - Defining and describing the integrations
Workshops
Workshop | What you can expect |
Configuration and data migration workshop | Going over the documents and the deliverables. At the end of the workshop it is clear which documents need to be filled in and how it is done. |
Integration Definition workshop | When integrations are required in this workshop the requirements of the integrations are listed. |
Responsibilities
Zero Friction Onboarding manager
Leads the customer through the workshop
Provide guidance to have a good understanding of the configuration options
Document the outcome and decisions made
Customer (Key) users as identified in the Initiate phase
Deliver filled in migration sheet and configuration questionnaire
Make decisions on configuration, data migration, interfacing
Deliverables
A completely filled inData migration sheet - Empty template.xlsx and