The Settings tab on a location group's details page determines how the location group is used in communications, billing, and management. These settings apply to all locations within the group and can override the organization's default settings.
You can find this tab via:
Locations → Location groups → select a location group → Settings
Overview – What does the Settings tab show?
The Settings tab consists of six separate configuration cards:
General
Contact details
Logo and colors
Standard relationships
Billing standards
Consumption groups
Each card can be saved independently.
Layout
General
Contains basic data of the location group:
Company name
VAT number
Company account number
Business address
These fields can:
values inherit from the organization
or use an own value at the group level
Changes affect:
invoices
official communication
documents linked to the location group
Contact details
Contains contact information:
Email address
Phone number
Website
Troubleshooting telephone number
Support email (read-only, originating from organization)
All fields except support email can inherit from the organization.
Logo & colors
Determines the visual style of communication:
Primary color scheme
Secondary color scheme
Logo (maximum 15 MB)
If not overwritten:
the organization settings are used
reset buttons allow return to organizational settings
Standard relationships
Sets default relationships for locations within the group:
Owner
Manager
These relationships:
will be automatically applied to new locations in the group
can be left blank if not applicable
Billing details
Determines how billing is done for all locations in the group:
Advance payment frequency
None, Monthly, Quarterly, Semi-AnnualBilling frequency
Monthly, Quarterly, Semi-Annual, AnnualProduct
Standard product for invoicingInvoice day
Day of the month
Month only applicable for annual billingCompany account
Account number for paymentsNote to the customer
Optional message on invoices
Supports multiple languages
These settings:
apply to all locations in the group
are used when creating new contracts and invoices
Consumption groups
Includes consumer groups by utility service:
Electricity
Gas
Water
Other types if configured
Consumer groups are used for:
consumption estimate
forecasting
calculation of advances when measurement data is missing
Actions
Users with appropriate rights can:
adjust settings per card
save changes per card
cancel changes before saving
reset settings to organization settings via the reset button
Behaviors & Logic
Inheritance of organizational settings
When a field has the same value as the organization, it is inherited
In case of deviation, the location group uses its own value
A reset button appears whenever a field deviates
Example:
Organization VAT = NL123456789B01
Location group VAT = NL123456789B01 → inheritance
Location group VAT = NL987654321B02 → own value
Situation | Behavior |
Empty field without inheritance | Can be left blank or use organization default |
Default relations not set | Locations do not have a standard owner/manager |
Consumer group is missing | No estimate possible for that utility service |
Large logo upload | Upload is rejected above 15 MB |
Reset button not visible | Value matches organization |
Support email not editable | Managed at the organizational level |
Invoices do not change | Only new invoices are affected |
Error saving | Check validation and required fields |
Why don't I see a reset button?
The value is identical to the organization setting.
What happens if I delete an assigned customer?
The relationship is deleted and must be re-established.
Can I use different billing settings per location?
No, default settings apply to the entire location group.
Why can't I change my support email?
This is centrally managed at the organizational level.
What happens if I change my billing frequency?
New invoices will follow the new frequency. Existing invoices will remain unchanged.
Can I translate the note for the customer?
Yes, via the translation function next to the field.
Location group
Grouping of service locations for management and billing.Organization settings
Default values that can be inherited by location groups.Inheritance
Use of organization settings at location group level.Override
Custom value at location group level that replaces organization settings.Advance Frequency
Frequency of advance payments.Invoice Frequency
Frequency at which invoices are created.Consumer group
Consumption pattern used for estimating and forecasting.Management relations
Relationships between customers and locations, such as owner and manager.