Configuration – General – Preferences is used to manage the general organization settings within Zero Friction.
On this page you manage your organization's core data, such as identification data, address and contact information, branding, and number generation.
These settings are fundamental for billing, communication, reporting, and the representation of your organization in the platform. Correct configuration is therefore essential for Zero Friction to function properly.
Overview – What can you find in Preferences?
The page displays and manages:
Organization identification (VAT and company number)
Physical address of the organization
Contact details for communication
Branding (logo and corporate identity colors)
Customer and contract number generation preferences
Layout
General
This section contains the general identification information of the organization:
VAT number
Required field. Used for invoices and tax reporting.Organization number
Required field for official identification.Code
Unique organization code (read-only).Name
Official organization name (read-only).
Address
Contains the organization's physical address. Available fields depend on the selected country:
Country
Street name
House number
House number addition
Postal code
Place
Country-specific extensions:
United Kingdom: Additional fields Building Name and Locality
Postcode input adapts to the selected country (e.g. NL, BE, FR, UK).
Contact details
Here you manage the organization's contact information:
Email address
Phone number
Website
Support information
Telephone interruptions (informational message)
These fields are optional, but are used in customer communications.
Logo & Colors
Visual identity settings:
Logo
Upload a PNG, JPG or SVG file (maximum 15 MB).Primary color
Main color of the corporate identity (hex code).Secondary color
Supporting color for accents (hex code).
Manual numbering
Determines how numbers are assigned:
Set customer number manually
Set contract number manually
These settings determine whether numbers are automatically generated or must be entered manually when creating customers or contracts.