Integration Log provides insight into all integration events (plugin triggers) that were created and executed within Zero Friction.
This component records when an integration was started, what data was sent, how many times an attempt was made, and what the result was.
You can find the integration log in two places:
Configuration → General → Integration Log
(all configuration-related triggers)Detail pages of entities such as Customers, Invoices, Contracts and Meters
(triggers for that specific entity)
The integration log is essential for:
monitoring of integrations;
error analysis and debugging;
auditing and support by support.
What does this part show?
The integration log shows a table of all registered integration triggers.
Each line represents one trigger created for an integration plugin.
Data visibility depends on:
user rights;
active integrations;
set filters.
Layout
Trigger overview (table)
The table contains the following columns:
Plugin
The integration plugin that was called.Type
The type of event, such as:Invoice Available
Customer Created
Contract Updated
Scheduled
Date and time the trigger was created
(internally stored in UTC).Triggered
Date and time the integration was actually performed
(internally stored in UTC).Payload
Button to view the data sent to the integration.Attempts
Number of execution attempts for this trigger.Logs
Button to view output and error messages.Status
The current status of the trigger, indicated by a color.
Statuses
Each trigger has one of the following statuses:
Not yet started (blue)
Trigger created but not yet executed.Finished (green)
Integration has been completed successfully.Erroneous (red)
Integration failed and contains errors.
Filters
Above the table you can filter by:
Plugin – specific integration plugin
Scheduled Date – period in which triggers were created
Triggered Date – period in which triggers were executed
Filters are cumulative and directly influence the result.
Actions
Within the integration log you can:
View payload
Opens a dialog with the sent JSON data
Read-only, not editable
View logs
Shows processing steps, success and error messages
Execute Trigger Migration
Manually create or re-execute triggers
Used for testing or migrations
Only available to users with sufficient rights
There are no actions to edit or delete individual log lines.
Problem | Solution |
No triggers visible | Check filters or permissions |
Status remains Erroneous | View logs for error details |
No access to integration log | Contact administrator |
Integration doesn't seem to be going well | Check if plugin is active |
Old logs are missing | Logs are automatically deleted after 30 days |
Why don't I see any triggers?
There have been no recent integrations, filters are too strict, or you are missing permissions.
What does “Erroneous” mean?
The integration failed. Please check the logs for details.
Why is Scheduled different from Triggered?
The trigger was created before it was executed, for example by queues or retries.
Can I rerun a failed trigger?
Not directly per line. Use Trigger Migration or contact support.
How long are integration logs retained?
30 days. After that, they are automatically deleted.
What is the difference between this page and entity detail pages?
The configuration page shows general/configuration triggers; detail pages show
triggers for one specific entity.
Can I customize payloads?
No, payloads are read-only and intended for analysis.
Are times shown in my time zone?
Yes, they are displayed locally but stored internally in UTC.
Plugin: integration that links Zero Friction to an external system
Trigger: Event that starts an integration
Payload: Data sent to an external integration
Status: Current state of a trigger
Attempts: Number of execution attempts of a trigger
Aggregation: Grouping of related triggers
UTC: International time standard for storing dates
TTL (Time To Live): Data retention period (30 days for integration logs)