The Notes and Activity cards together provide a complete picture of the interactions and changes around a meter.
Comments are manual notes that users add.
Activity automatically shows recorded system events.
Together they provide context, follow-up and an audit trail for every meter.
Comments
Comments are internal notes that users manually add to a meter record.
Use them for:
Internal follow-up or transfer between team members
Documentation of telephone conversations or appointments
Notes on specific meter actions
Important notes for future reference
Comments are not visible to customers.
View comments
Open the meter details page
Find the map Notes
The most recent comments are at the top
Each comment shows:
Author's name and avatar
Timestamp (e.g., November 6, 2025, 2:30 PM)
The text of the comment
Empty fields will show the message “No comments added yet.”
Add comment
Click in the input field below the map Comments
Type your text
Click Send or press Enter
The comment appears immediately at the top of the list
Note: If you don't see the input field, you may not have write permissions. Contact your system administrator.
Edit or delete comments
Action | Support |
To process | Not supported - add a new comment to clarify or correct |
To delete | Possible for users with delete rights. |
Layout and behavior
Only plain text is supported (no formatting, links, or attachments)
No limit on length or number of characters
Timestamps use your system's time zone
Long comments may require scrolling within the map
All comments remain internal and are not shared with customers.
Activity
The Activity Feed is an automatic log of events related to the customer.
Each event is recorded with:
An icon (entity type, such as customer, invoice, or contract)
A title (short description, e.g., “Registry changed”)
A description with additional context (New registers available)
A timestamp
The user who performed the action (if applicable)
View activity
Open the meter details page
Find the map Activity
Scroll down to view previous events
The latest events are always at the top
If there is no activity, the message “No activity registered yet.” will appear.
Important: The activity shows all events chronologically, with the newest at the top. pagination is used to load older events and
There is no filter by event type available in the current view.
If necessary, use Ctrl+F / Cmd+F to search within the page.
How the timeline works
Each event is automatically created whenever a relevant action takes place in the system.
The timeline:
Automatically refreshes on new activity
Shows absolute times (not "x hours ago")
Uses your system's time zone
Activity is not editable and not deleted.
Collaboration between Comments and Activity
Both parts complement each other:
Element | Goal |
Comments | Manual context, communication between team members |
Activity | Automatic system event logging |