What's on this page:
Navigating the Meter Overview
Meter readings
Problems
Issues
Unsolved
Everything
Prepayment Devices
Import
About navigating the Meter Overview
In the Meter overview you can switch between the overview of 'Meters', 'Problems' and the overview of 'Import'.
Under Meters, you can also create a new meter by clicking "+ Add Meter." You can export measurements using a time period by clicking "Export All Measurements." You can also add a measurement reading by clicking "More."
In summary, this overview is intended to manage meters, problems and imports, quickly find data and keep an overview of meter information and status.
Meters
In the Meter Overview you have a search and filter bar.
This contains:
A search field to quickly find specific meters.
For Meters Only: Status-based filters, such as "All", "Installed", and "Inactive".
Meter model: multi-select of meter models, shown as brand + name. While this filter is active, meters without a model are not shown.
Meter name: free text field that searches the serial number or meter tag, case-insensitive. This filter does not search the address, the parent meter's serial number, channel ids or the model name.
In short, it is a navigation and filter section that allows you to quickly and efficiently refine and manage Meters.
The Meter Overview shows all meters in a table view, including key information about:
Identity and type of the meter
Current status (e.g., requested, installed, or deleted)
Type (Individual, Aggregated, Common, External)
Recent data receipt and measurement period
Installation address (if applicable)
Active issues or errors
Displays the meter's serial number and model (make and name).
The serial number is clickable and opens the meter detail page.
An orange warning icon will appear when the meter has one or more issues.
Hovering shows the total number of issues.
Actions
Open meter – Click on the serial number
Install meter – Changes status to Installed
Remove Meter – Changes status to Removed
Reconfigure – Applies a meter model to one or more selected meters, see Reconfiguring meters in bulk
Add meter reading – Updates Last Update and Measurements Until
Add submeter
Export to Excel
Not all actions are available for every user or meter status.
Reconfiguring meters in bulk
The Reconfigure action in the Meter Overview applies a meter model to several meters at once. This is useful when, for example, the reset date or the channel configuration of a model was corrected and you want to roll that correction out to all meters of that model.
Filter the list, for example on Meter model, and select one or more meters. You can also select all meters in the current filter.
Choose the Reconfigure action.
Enter the reconfiguration date (required) and select one meter model (required).
Confirm. The channels of the selected model are applied from the reconfiguration date to every selected meter, and each meter's model is updated.
Important: if the selected model has registers with a different service, unit of measure, direction, metering type, incrementation type or external reference than the current ones, the existing measurements of those registers are deleted - in a bulk action for every selected meter. Export the measurements before you run the bulk action and upload them again afterwards.
Good to know about the bulk action:
The dialog shows how many of the selected meters the action will actually be applied to.
There is no channel editor in the bulk action: the channels come entirely from the selected model. To adjust channels manually, reconfigure per meter from the meter detail page.
Models without channels are not offered in the list.
Both installed and uninstalled meters are eligible. Removed meters are not.
You can also reconfigure to the meters' current model, for example to apply an updated reset date.
If the new model has a different measurement frequency than the current model (hourly or daily), Zero Friction asks for an extra confirmation. Changing the measurement frequency can clean up historical measurements.
Behaviors & Logic
Status determination
The system searches the status history for a status that is currently active
Start date ≤ now < end date
If no active status exists, the most recent status will be used
This supports meters with status changes over time.
Meter detail page
When you click on a meter from the meter overview, you'll be taken to the meter's details page. This page offers extensive information and options for managing the selected meter.
In this view you have the option to manually add meter readings via the + Add meter reading button, reconfigure via the Reconfigure button and under the More button, you have a dropdown list with:
Add submeter
Create a dampening rule
Export
To delete
Under the name of the Meter you will find the following tabs:
Output
Issues
Detail
Under details you have different cards that each show you specific information about the Meter in question
Details
Registers
Status history
Rules for muting
Submeters
Activity
Comments
Custom properties





