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📣Release news 12/11/'25: quickly adjust properties 📣

Updated over 2 weeks ago

🚀 Bulk edit properties

🚀 Remove unused customers


🚀 Bulk edit properties

End of the year? That often involves indexations, or a check to make sure all values ​​are still correct.

To edit or load new values ​​for your custom properties in bulk faster, you can now import an Excel file using Import Jobs.

Zero Friction reads the values ​​and adds or adjusts them where necessary.

For example, you can:

  • add a new value for a property with no existing value

  • for a property with an existing value, update it

  • for a property with an existing value and a specific period, enter a new value for a different period

The custom property must already exist in the configuration. Therefore, you cannot create new custom properties using the import function. You also cannot delete properties.

👉 Get started?

Go to Jobs > Import Jobs > Upload and download the sample file there.

This example shows you how to best format your properties to read them correctly in Zero Friction.

Technical:
The import jobs recognize the property by its Name and Entity Type.

This is important when you use the same name for different entity types.

To enter the value for a specific customer, location, meter, or contract, enter the unique entity reference, for example:

  • customer number

  • external ID

  • contract number

  • serial number


🚀 Remove unused customers

From now on, you can remove unused customers from Zero Friction who have no history.

Go to the customer and click More > Delete Customer to delete the customer.

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