Zero Friction has standard templates available which can be used during the billing and collection process. These are fully customizable:

There are standard templates for the PDF version of the documents as well as for the e-mails sent to the customers.

The reminder e-mail and PDF letter inform customers of an overdue invoice and gives them all the information needed to pay them.

The notice of default e-mail and PDF letter is an official letter to the customers that contains a final demand to pay an outstanding invoice. With it, you give them the ultimate opportunity to settle the payment within a certain period of time. In short, it is the last step before you proceed to collect the invoice through legal measures.

Along with unpaid invoices there are other possible reasons for sending a notice of default. Consider, for example: - Solving a problem - Paying an outstanding amount (e.g. the balance of an invoice) - A contractual obligation that is not complied with

A debt collection letter is generally known as “letter of demand”. It demands the subject of debt to settle the outstanding bill, which is in default, within the certain time specified, and informs him about the total debt amount. Such letters are sent from a recovery agency on behalf of a creditor to the subjects of debt. Depending on the letter (general reminder/court action informative letter), it can either threaten legal proceedings or inform the second party (debtor) that such actions have already come into operation.