In the customer portal, customers can directly see their open invoices that still need to be paid. This information is displayed on the overview page of the portal.
There is also a separate page called 'Invoices' where all invoices and advances related to the contract are listed, both those that have been paid and those that are still outstanding.
From the invoice menu, customers can easily download copies of their invoices in PDF format. This ensures that duplicates of invoicing documents can always be accessed without needing to contact the organization directly.
Please note the following limitations:
The overview and invoice pages only display invoices. This means collection costs and similar charges are not visible in the customer portal.
Additionally, 'Adjust balance' actions on customer transactions that are not matched to any invoice will also not appear in the customer portal.
