New features
🚀 New
Determine whether or not invoices are visible in the customer portal
Determine whether residents can adjust the advance payment amount in the customer portal
🌟 Improvements
Check whether invoices sent by email arrive
The link to the customer portal has been added to the Zero Friction platform
Invoices in the customer portal
If you choose not to share invoices created in Zero Friction with your residents, you can indicate whether you want to display invoices and invoice-related content in the customer portal.
We've added a setting to the customer portal tab of the configuration menu:
If you choose to visualize invoices, invoices and the outstanding balance will be visible in the customer portal
If you choose to visualize invoices, but you do not want to communicate the payment status of the invoice to your residents, the customer portal will only show the invoices, but not the outstanding balance
If you choose not to visualize invoice related content, invoices will not be shown in the portal
Advance payments in the customer portal
We've added a setting to the customer portal tab of the configuration menu that allows you to control whether or not your residents can change their advance payment amount in the customer portal.
More information about the customer portal settings can be found here: customer portal
SSO
Important update: Check your inbox.
Did you see our email from June 2nd? We're switching to Single Sign-On for a smoother experience. Don't miss out on the hassle-free sign-in experience!
Please take a moment to locate the email and follow the simple instructions. Get ready for seamless access to all our features with a single click. If you've already switched to the new login method, you can ignore this message.
Need help?
Please contact our support team via [email protected]
Have fun with the new registration process! 😊
Delivery status of invoices sent by email
You can now check whether email communication was successful for all invoices sent from Zero Friction.
An exclamation mark appears when email communication fails. You can check the reason for the failed email communication on the invoice details page.
The link to the customer portal is visible in Zero Friction
If you have a customer portal, you can now check the customer portal link in the configuration menu of the Zero Friction platform.
