The details page of an import job gives you a complete overview of the status, progress, and results of a data import. On this page, you can track how a file is being processed, view notifications, and see what was successfully imported and where errors occurred.
You open this page by clicking on a specific import task in the Import Task List.
Overview – What does this page show?
The import job details page consists of four main parts:
Detail
File format
Values overview
To inform
Together, these components provide insight into the configuration, processing, and results of the import.
Layout
Detail
The Details card shows the basic information of the import job:
Communication type
How the file was delivered, such as manual upload, SFTP, or API.File name
The name of the imported file.Source
An identification of the source system or channel.Data provider
The configured data provider that handled this import.Status
The current processing status, such as Stored, Validating, Processing, or Finished.Transferred values
The total number of values read from the file.Import type
The type of import: Migration, Metering or Bank Statement.
File format
The File Format Chart shows how the file was technically interpreted:
File format name
Time zone for date and time fields
Date and time format
Separator (for example, comma or semicolon)
Thousands separator
Decimal separator
For migration imports, additional settings are shown:
Invoice date processing
Processing of advances
Values overview
The Values Overview shows a pie chart with the status of all imported entities:
Processed (green) – Successfully processed
Not Processed (Blue) – Not yet processed
Invalid (yellow) – Validation errors
Failed (red) – Error during processing
Hovering over the chart will show you the exact numbers.
To inform
The Message Card shows log messages generated during the import:
Type – Information, warning, or error
Notification – Description of what happened
Moment – Time of the notification
The most recent notifications are at the top. This section is essential for troubleshooting.
Behaviors & Logic
Status badge
At the top of the page, a status badge shows the current status of the import:
Blue – Busy (Reading, Storing, Validating, Processing, PostProcessing)
Green – Successful (Stored, Validated, Processed, Finished)
Red – Error (Invalid, Failed)
Black – Created
Formatting & Visibility
Dates and times
Notifications show times in your local time zone
The time zone used for data is listed in the file format chart
Numbers
Transferred values: integers
Progress: percentage
Graph values: integers
Why is my import stuck in a certain status?
Check the messages for errors or warnings. Large files may take longer to load.
What does 'Transferred Values' mean?
The number of values read from the file, not the number of records created.
Why are some entities invalid?
This could be due to missing required fields, incorrect formats, or violated business rules.
How do I know when my import is complete?
The status is Finished, progress is at 100% and all entities have been processed or failed.
Can I download the original file?
Yes, via the action menu, if you have rights to do so.
What is the difference between Invalid and Failed?
Invalid means validation errors. Failed means an error occurred during processing.
Communication type
The manner in which an import file was supplied.Data provider
The configured source that determines how data is imported.File format
The template that describes how the system reads the file.Import type
The type of data import, such as migration, metering, or bank statements.Status
The current stage of the import job.Transferred values
The total number of data values extracted from the file.Entity
A record that is created or updated, such as a customer or meter reading.Validation
Check whether data meets requirements.Processing
The effective creation or updating of records in the system.Post-processing
Additional actions performed after the main processing.