Changing the product on a contract
In Zero Friction it is possible to change the product that is active on a signed contract, or on multiple signed contracts (bulk adjustments). When an active contract has been incorrectly set up with a wrong product (and thus has a wrong pricing plan), it can be easily corrected by changing the product for that contract.
Determining from when the change takes place
Four options are available here:
From the contract start date
From the start of the last paid invoice period
A billing period start date
From a specific date (past or future).
If invoices were made using a wrong product, these invoices will be credited and regenerated based on the correct product.
The product can be changed an infinite number of times.